Focus Your Energy on Business Growth Instead of IT Operations
Technology that gives you the confidence to do what matters
It's easy to get hamstrung by the day-to-day nature of IT. Compugen can help you improve technology performance, resiliency, scalability, and security while controlling costs and boosting your bottom line. Our Managed Services will free you up from IT operations so you can innovate, scale, and transform your business.
Managed Services Portfolio
Streamline your internal IT operations and enhance your IT team's productivity with Compugen Managed Services.
As your Technology Ally, we can handle everything from migrations and network management to fully-staffed IT help desk support and asset management. With unified service and delivery, you can focus on your core business while we care for your IT needs, ensuring smooth operations and uninterrupted support for your end users. Experience the peace of mind that comes with knowing you've got an ally in your corner.
IT Help Desk
Our 24/7, fully-managed service desk gives you access to the right expertise at the right time. From troubleshooting hardware and software issues to assisting with network connectivity problems, maximize your bench and minimize employee downtime.
Optimize and streamline your print infrastructure; from the management of actual printer and copier devices to supplies, maintenance, and support.
Get a seamless and secure transition of critical data, applications, and infrastructure to your new environment. On-prem to cloud, cloud to cloud, hardware to software. Get a tailored approach with minimal disruption.
Take the guesswork out of your tech lifecycles and avoid costly surprises and stay informed about warranty expiration, license renewals, and upcoming hardware upgrades. Budget and plan strategically and proactively.
Keeping a vigilant eye on your network's health, performance, and security will provide the ultimate peace of mind. With real-time insights and proactive alerts, identify and resolve potential issues before they impact your operations.
We’re an Ally in Your IT Journey
You get more than a cost-effective, world-class IT infrastructure to support your business growth. Our Managed Services engagements begin by understanding your business, your challenges, your goals and objectives, so we can be a true extension of your team. Whether you're looking to innovate, execute, or transform, we'll provide continual service improvement to keep you competitive and relevant.
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THE COMPUGEN PROCESS
Assess. Optimize. Manage.
Build a best-in-class IT infrastructure with the latest industry intel and the right technology to improve employee satisfaction, enhance customer experience, and drive revenue.
Step 1: Discovery Call
Start with a discovery session to see where you stand. We'll listen to your needs and base recommendations off your unique situation.
Step 2: Review Recommendations
We review your recommendations to understand how our Managed Services can meet you where you are and help you get where you want to be.
Step 3: Make a Plan, Together
Chat with a Compugen Managed Services Solutions Architect — not a salesperson — to workshop your needs, triage your priorities, and make a plan.
Step 1: Discovery Call
Start with a discovery session to see where you stand. We'll listen to your needs and base recommendations off your unique situation.
Step 2: Review Recommendations
We review your recommendations to understand how our Managed Services can meet you where you are and help you get where you want to be.
Step 3: Make a Plan, Together
Chat with a Compugen Managed Services Solutions Architect — not a salesperson — to workshop your needs, triage your priorities, and make a plan.
Customer Experience
Leverage IT to drive revenue and improve your reputation by delivering a modern CX.
Growth + Innovation
Free up budget and resources to drive innovation and scale-up.
Cost Efficiency
Improve efficiency, boost productivity, and reduce IT costs to stay competitive.
Digital Transformation
Deploy best-of-breed technology to future-proof your business.
Frequently Asked Questions
Engaging with an MSP is a big decision — we get it. We’re here to answer all your questions to ensure you find the right provider that meets your business needs.
Instead of buying expensive equipment and hiring a large IT team, you can access technology and expertise for a flat monthly fee — turning CapEx into OpEx and improving cash flow. Also, you can more accurately forecast your IT expenses to deploy resources strategically.
Before starting our partnership, we’ll translate your business requirements into a service level agreement (SLA). We’ll also assign a service delivery manager as your Compugen advocate to ensure we meet or exceed metrics in the SLA and address additional requirements as they come up.
We’re committed to first-contact resolution. Our domestic service desk follows the IT Infrastructure Library (ITIL), an IT service management framework that outlines best practices for systematically delivering IT services. We offer 24/7 multilingual support to resolve issues as quickly as possible, no matter where your teams are.
Besides cutting the overhead costs associated with HR, payroll, and administration, an MSP gives you access to a team with a broad range of knowledge, skillsets, and expertise to meet your needs at any moment. You can respond to shifting requirements quickly without the expense and lead time of hiring and training employees.